.Apple MacBook Pro 11,1 13-inch Late 2013Processor Type: Dual-Core Intel Core i5Processor Speed:  2.4GHzHard Drive: 256 GB SSD macOS Big Sur 11.7.7 fresh installRam size & type:   8 GB 1600 MHz DDR3Video/Graphics Card:  Intel Iris Graphics 1536 MBDisplay:  13.3-inch (2560 x 1600) marks/scratches from normal use. Delamination on screen - see pictures.Webcam: includedOptical Drive:  NAWifi & Bluetooth: includedPower Adapter/Cord:  NOT includedBattery: included - used, we do not guarantee life of used battery.Cycle Count:  445Connectivity ports:  - see picturesCosmetic condition: Covers are badly scratched, nicks/scratches on the edges and corners. Dusty/dirty in the fan area at the hinge. Bottom cover is very badly scratched - see pictures.Account Name: mergtech and Password: Word1 -Buyer will need these to log on and then change the account name and password.twPAYMENTS:Starting in May 2021 we are following eBay’s new policy for nonpayment.We will no longer file unpaid item claims or send payment reminders. Instead, when buyers haven't paid, we will cancel orders stating buyer has not paid.Buyer has four calendar days to pay for an item after they’ve committed to buy. We will cancel the unpaid order starting on the 5th calendar day.  We only accept payments from U.S. verified accounts with confirmed addresses. NO EXCEPTIONS  All eBay guidelines will be followed. No exceptions. P.O. BOXES: FedEx and our trucking companies WILL NOT deliver to PO Boxes. If your confirmed address is a PO Box, you will need to contact us for a shipping quote VIA USPS delivery BEFORE bidding. SHIPPING: We Only ship to United States and PR via FedEx or USPSWe ship Monday to Friday excluding all US major holidays. We ship FedEx and USPS at our discretion. Signature is required per eBay guidelines and our discretion.If shipping is not specified you must contact us for a shipping quote before bidding. PICK UP FEES:  We welcome scheduled pickups at our location; there is a $7 fee per auction.   Cash ONLY for the total. PA sales tax is included in the total.DAMAGE CLAIMS:  Damage to merchandise during shipping MUST be reported to us immediately upon discovery.  ALL ORIGINAL PACKAGING MATERIALS MUST BE SAVED and submitted at time of pickup or inspection. Any item returned to us as “non-deliverable”, will require additional money for re-shipment.We do NOT ship on buyer’s accounts.FEEDBACK: We use an automated feedback response system.  Feedback will only be left upon receiving feedback from the buyer.  Before leaving negative feedback please contact us so we can rectify the situation.HOURS OF OPERATION:  Mon-Fri 9 AM EST till 3:30 PM EST, SAT by appointment only, CLOSED Sundays.Emails will only be answered during operation hours.   GUARANTEE:We guarantee everything against DOA unless the item description states the item is “untested”, “not working”, “or another term that would indicate the item should not be expected to work.Returns-DOA means the item will NOT turn on, power up, or run self-tests as described in the auction.  Our guarantee is for replacement or refund at our discretion.  All claims of DOA must be made in 7 days. All items must be returned for refund or replacement. Return labels are provided from your US shipping address. If you have chosen to export the item it must still be returned for replacement or refund.We adhere to eBay guidelines on money back guarantees. All claims must be made within the 30-day limit.   No operating systems, drivers, or software included unless specified.We do not add or remove components from our items.Items must be returned before refunds are processed. This includes international buyers.