Insignia NS-CD512 5-Disc CD Compact Disc Player Changer NO REMOTEDoes NOT include remote, original box, user's manual, or any other accessories.What you see in the pics is what you'll receive.We carefully inspect all of the items we sell and try our best to note any flaws they might have.If there are ANY issues at all, we offer free 30-day returns. That means we will refund you your initial cost, including any shipping that was paid. And we will also pay for you to return the item to us. That way, you are not out a single penny!We ship via calculated shipping. This means that eBay detects your address, our address, and the chosen shipping provider and gives you the current rate. We do not set the shipping price on most items and have no control over the price.We ship all orders the next business day, but we are sometimes able to ship the same day in some situations.If you have ANY problems or concerns with your order, please feel free to reach out to us before leaving feedback. We would love to have the opportunity to correct any issues.