We have a fantastic opportunity to work alongside a dedicated, professional team of experts in their field, working for one of our prestigious clients.
The Front of House Security Officer will need to provide a consistently high standard of service.
SIA essentialworking days, nights and weekends54 hours per week£14.05 per hourAbout the RoleTo provide a security service at the working location in line with the site SOP's and customer requirements in order to protect the customer's employees, property and other assets. To deliver the highest levels of customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness. To deliver a consistently high-end, accurate and discreet Security-focused hosting experience to all visitors, guests and employees at the designated site(s).
To ensure the safety and protection of customer's people, property and information always, in a knowledgeable and service-oriented manner, ensuring an unobtrusive and comfortable environment. Demonstrate the core brand values and culture of both the client and Securitas, promoting a positive image of our customer always.
ResponsibilitiesProtection of Property and Premises:
Prevent and deter unauthorized access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.Conduct external and internal security patrols as detailed in the Assignment Instructions.Carry out routine tests of security equipment where appropriate.Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.Maintain all logbooks and records as detailed in the Assignment Instructions.Issue visitor/contractor passes in accordance with the Assignment Instructions.Deal with lost property in accordance with the Assignment Instructions.Health and Safety:
To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.Ensure health and safety procedures are always followed . Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.Ensure all walkways and emergency escape routes are always kept clear.Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.Notify LinkedIn SOC in the event of any emergencies and follow the instructions given.Investigate the cause of all fire alarm activations.Prevent Loss and Waste:
Report instances of property at risk of being lost, stolen, damaged and/or vandalised.During patrols, switch off unnecessary lights and close windows.Prevent and Deter Crime:
Operate radios, pagers, clocking equipment and any other physical security equipment used on site.Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles.Customer Service
Display an outstanding level of customer service.Take responsibility for problems that staff and visitors may have.Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.Answer telephone calls professionally and in accordance with the Assignment Instructions.Continuous Improvement
Identify opportunities for improving practices and processes and enter the details in the Ideas Book.Other Responsibilities
Book on at the beginning of each shift and make check calls in accordance with Company policy.Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.Undertake any other duties as requested by the Management (Regional Security Operations Manager /Regional SecurityEssential SkillsSIA Licence2-3 year security experienceRight to work in the UK and have a five-year check able history Good communication skillsComputer literate Customer service and VigilanceManaging and Leading OthersManages SelfDecision MakingBusiness Acumen & Commercial AwarenessOperational ExcellenceStrategic Thinking (Planning & Forecasting)Customer Management & Sales DevelopmentRelationship Building & NetworkingDE&ISecuritas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,
how you join us and develop your career,the way we lead our teamsfair pay and benefits.To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.
If you want to learn more visit our website.
BenefitsHealth & Wellbeing
Company pension and advice and planningLife assurance schemeDiscounted gym membershipsWellness advice and support, including financial, emotional and physicalDental and Physical Health PlansLifestyle Benefits
Cycle to work schemeCar lease and new car purchasing schemesDiscounts on high street brands, online shopping, holidays, days out and Arriva Bus TravelMortgage AdvisePayroll ISA'sEligibility for Costco MembershipLearning & Development
Support with further education100's of eLearning coursesAccredited courses by C&G, ILM, IOSH and SIALeadership Development programs both local and globalGiving Back
Payroll GivingWorking with charities such as Calderwood House, KPMB and Wooden SpoonSupporting local community initiativesSupporting people back to work with organisations such as TalkBack and Downs-Syndrome Org