THIS HANDBAG IS BRAND NEW, NEVER BEEN ZIPPED, BUCKLED, OR CARRIED AND ITEM. THIS HANDBAG HAS BEEN HANDLED WITH CARE SINCE DAY OF PURCHASE. BECAUSE I AM TOO ROUGH AND ROUWDY FOR THIS PARTICULAR MODEL, ONLY SELLING. FULL and extremely fancy OF CLASS ... SHOULDER STRAP IS STILL STIFF, NO BENDS FROM CARRYING ... ITS BRAND NEW!!!!