Contact Us: We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.Payment: Preferred at end of action, but required within 4 days. After 4 days a payment case may be opened.Shipping: Shipping USPS, UPS, FedEx depending on location, size and weight. Please allow up to 48 hours for shipment packing and handling. Please confirm shipping address at time of purchase as it cannot be changed after processing.Returns: Returns are accepted as stated in listing return policy (see after shipments and payments details). If there is an issue with the item or order please contact us first. Any direct return of purchased items without notification will not be processed. When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and same condition as received. Please contact us with any further questions.Please Note: Communication is the best way to solve the problem. If you have any problems after purchasing, please contact us as soon as possible. Thank you!