.Welcome Here welcome to our shop. We guarantee that you will get what you see and hear, and will be treated professionally and enthusiastically. We are a professional guitar manufacturer and can provide you with the best services and products. If you need more help, please let us know and we will try our best to solve it for you and give you a pleasant shopping experience. If you like one of our products, we will provide you with a detailed answer. Please be assured that we can provide you with high-quality guitars at reasonable prices.ABOUT THE PICTURESThe pictures are taken in our factories by ourselves. Each guitar is different from others because of the light in room or some other reasons .So there are maybe some differences between the pictures and the guitar you get. Every guitar cannot be the same in 100%, the pictures of the guitar that you see is just one of them. If you want some details about the guitar, please contact me.OUR GUARANTEEWe test every guitar is in good condition before it is shipped out. When you receive the guitar, if you meet some problems (such as buzzing, sound test, workmanship) or you are not happy with our guitar, please let me know immediately and we will try our best to meet you satisfaction.FEEDBACKCommunication is the best way to solve problems. If you have any questions or dissatisfied items to buy, please contact us before submit neutral or negative feedback, we will help you solve the problem as soon as possible until you are satisfied. Qualified transactions worthy of positive feedback from each other. When you are satisfied with your purchase, we sincerely hope that you can provide us with positive feedback. After everything is completed, we will immediately leave positive feedback for you.RETURN POLICYWhat should I do if there is a problem? If your order has a problem, you first have to send a message to your sales engineer. Anyway, he or she will take care of you. Our unique policy is that we will solve all the costs of all costs and let you be satisfied. What should I do if I receive a defective product? When you receive the product damage or defective product, send us the photo to verify, then we will provide you with a full refund, please return them within 3 days, and keep the same state when we send it, After we receive the project, we will provide you with a full refund or reissue. How to return the item? If the product you receive is not up to your expectation, I am sorry, the project must return to the state of receiving it, including all accessories, files, and packaging materials. Please use a traceable delivery method, such as federal express or UPS or USPS We recommend that you buy your own transport label and assure your package when you send us back. Sometimes things will be damaged during the way. If this happens, we hope that you will be protected. （If you buy a finished product such as guitar, there is no quality problem after you receive the product, we will not pay the return shipping. If you want to replace it, we can send you new, if it is due to the quality of accessories, we can send your parts for free. ）Thank you very much for your coming our store, wish you have a good shopping！